Tweak Digital are a team of expert web developers who can help you sleep more easily at night, without worrying about what is happening to your WordPress sites. We’ll do all the worrying for you and stay on top of everything with preventative maintenance and unlimited tweaks, updates and fixes.
We’ll monitor all of our client sites 24/7 and will be the first to know about it if your site goes down.
We’ll also stay on top of updates, tweaks and fixes for you to ensure your WordPress site looks and behaves the way you want it to but that it’s also fast and secure.
Site hacked? Developer left you in the lurch?
Many of our clients do not need a full-time, in-house developer. They end up working with a fly-by-night who builds a site and then fails to update it. This is fine for a few months until the site starts breaking or gets hacked and then their clients rain down hell fire upon them.
Sometimes it’s not this serious. Very often, you just need the occasional update to the ‘Team’ page when Mike joins and Joanne leaves. It’s difficult, stressful and time-consuming to do yourself but you feel like you’re overpaying if you hand it over to a techie who won’t get out of bed for less than Â£100.
Stop worrying about keeping your WordPress site running and consider the Tweak Digital concierge package.
Why You Need Us
No WordPress site is perfect. Bugs rear their ugly heads, plugins need to be updated and you need to stay on top of your content to keep your audience engaged and your business growing.
If your website is a major point of interaction for new and returning customers, you simply cannot afford for it to be offline, get hacked or out-of-date. Our concierge package gives you the flexibility you need to stay on top of anything you need whilst being able to sleep at night knowing that your site will be kept up-to-date, secure and online.
Many of our clients used a freelancer or an agency to get their WordPress site(s) built. If you’re like one of them you’ve probably experienced the difficulty of either a freelancer who vanishes for no apparent reason or eye-watering costs after being locked into using some piece of custom technology that they built. Not good! To make matters worse, it’s likely that your in-house team probably don’t want to touch code that they weren’t responsible for in the first place.
Sure, you could find another freelancer to help out but this often makes the situation worse. They’ll hack into the already bad code and make things even worse.
How We Can Help You
We can help you get back to what you’re supposed to be doing by offering a professional and trustworthy outfit that can take care of your site for you.
All of your site updates, content updates, plugin/theme updates and anything else that springs to mind will be taken care of…quickly!
You won’t have to lift a finger, try to figure it out yourself, chase surly developers or get on the phone to explain yourself to a client.
Here are some sample tasks:
- Emergency first response if your site goes down
- Updating a team member on your staff profile page
- Adding a contact form to your site
- Monthly security scanning to ensure your site is protected
- Fixing a malicious redirect after your site has been hacked
No more down time for your site!
We’ll be notified – immediately – if your site goes offline and our team are available 24/7 to help get it back online.
What To Expect
Just imagine never getting another angry email/phone call from your client, demanding to know why the site has gone down or why their request hasn’t been completed. Wouldn’t that be great? Wouldn’t that allow you get ‘get out of the weeds’ of managing a troublesome WordPress site and allow you to actually deliver some meaningful work? That’s our goal! We want to take away the headache of managing your WordPress site and let you get back to doing what you do best.
Register with us now and we’ll put you in touch with an expert right away. If you aren’t totally satisfied (you wouldn’t be happy to refer us) with our service after 30 days, then we’ll refund your payment in full.
- 24/7 live chat and email support
- Proactive upgrades to plugins, themes and WordPress core
- Unlimited monthly requests
- Downtime tracking and alerts (sent to us)
- 1 working day turnaround time on urgent requests
- 3 working day turnaround time on non-urgent tasks
- Emergency downtime response to get your site back online ASAP
- 1 site, 1 request/time
More than one site? We’d love to offer you a juicy discount so please get in touch and let us know exactly what we’ll be dealing with.