What We Offer
We’ve worked with WordPress clients of all shapes and sizes but have found that – regardless of the type of site they’re running – that they all need a similar set of solutions. As a result, we offer our clients all of the following services for a simple, flat, monthly free:
- 24/7 live chat and email support
- Proactive upgrades to plugins, themes and WordPress core
- Unlimited monthly requests
- Downtime tracking and alerts (sent to us)
- 1 working day turnaround time on urgent requests
- 3 working day turnaround time on non-urgent tasks
- Emergency downtime response to get your site back online ASAP
- 1 site, 1 request/time